SAP Knowledge Base Article - Preview

2786926 - IBP: Time Series Integration issues - Incident prioritization

Symptom

Judging the right priority for SAP IBP Time Series Integration (TS-INT) cases.

To ensure healthy service levels for all our customers, the priority of cases is judged based on the Business Impact of the issue.

This KBA outlines the principles which should be used for determining the priority of IBP TS Integration cases, which cover the following components:

  • SCM-IBP-INT-DIJ
  • SCM-IBP-INT-TS
  • SCM-IBP-INT-TS-DS
  • SCM-IBP-INT-TS-POP
  • SCM-IBP-INT-ECC-TS
  • SCM-IBP-INT-ODT


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Environment

SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning all versions

Keywords

sap, ibp, integrated, business, planning, plan, integration, issues, case, prioritization, priority, ticket, oss, issue, cpi, CI-DS, HCI, TS, time series based integration , KBA , 2479068 , SCM-IBP-INT-TS , Time-Series-Based Integration , SCM-IBP-INT-DIJ , Data Integration Jobs App , SCM-IBP-INT-ECC-TS , Time Series Integration with ERP Add-on and S/4HANA Add-on , SCM-IBP-INT-TS-DS , CPI-DS Integration , SCM-IBP-INT-TS-POP , Postprocessing for IBP Integration , SCM-IBP-INT-ODT , IBP Master Data and Transactional Data API services , How To

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