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2787031 - Entity TenantRefresh is not found Error when submitting refresh via IRT


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Customer is receiving the following error below when submitting a refresh request via Instance Refresh Tool (IRT).

"Entity TenantRefresh is not found. Please check the entity in Admin Center > OData API Data Dictionary or contact your system administrator."

                EntityID missing.PNG



SAP SuccessFactors HCM Suite


Instance Refresh Tool, Instance Refresh , KBA , LOD-SF-PLT-REF , Instance Refresh , Problem

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