2787174 - Automatic Payment For Receivables Shows Payment Method as Direct Debit Versus Expected Bank Transfer

After the Automatic Payment process for Receivables, you notice that the relevant Payment Proposals list is showing Payment Method as Direct Debit for Invoices when you expected Bank Transfer as per current Configuration.

SAP Business ByDesign

1. Go to the Receivables Work Center.
2. Click on Automatic Payments View.
3. Search for Payment ID XXX (XXX represents the ID of the Payment).
4. Click on View Payment Proposals.

Result: For Invoice YYY, (YYY represents the ID of the Invoice) Payment Method is Direct Debit.

Expectation: It should be Bank Transfer as per Configuration.

The only way a Company can receive a Payment from its Customer is either through Direct Debit, Credit Card Payment or Incoming Check. There is no way that a Bank Transfer can be initiated for Payment of a Customer Invoice.

As outlined in the Cause section, this is a standard and expect behaviour of the system. Bank Transfer cannot be initiated for Payment of a Customer Invoice.

Payment Method; Automatic Payment , KBA , SRD-FIN-ACR , Receivables , Problem