SAP Knowledge Base Article - Public

2787224 - Leading Zeros Are Deleted When Saving A Serial Numbers


You are trying to create a new customer return notification and want to add a serial number with a leading zero.


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Reproducing the Issue

  1. Go to the work center Inbound Logistics.
  2. Select the common task New Customer Return Notification.
  3. Fill in all the mandatory information.
  4. Put in a delivery notification ID starting with a leading 0, for example "001234".
  5. Click Next.

In step 3 - Review, you can see that the delivery notification ID was saved without the zeros.


Leading zeros are not supported, therefore it is the expected system behavior.


If you wish to have serial numbers with leading zeros, you must use valid special characters.


leading zero, serial number, delivery notification , KBA , AP-SLP-TSK , Site Logistics Task , Problem


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