SAP Knowledge Base Article - Public

2787362 - Background Image is not appearing on the Home Page

Symptom

  • The image I uploaded in Theme Manager is not showing on the Home Page.
  • We have uploaded a Background Image but it is not appearing on the Home Page.
  • The selected theme is not reflecting on the Home Page.
  • Image is not showing on the Home Page even though it appears on other pages.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Theme Manager
  2. Fine Tune
  3. Background Image
  4. Upload an image
  5. Save

The Image is not reflected on the Home Page

Cause

Opacity of the background (100%) is causing the image to appear invisible.

Resolution

Follow these steps to reveal the image in your home page:

  1. Theme Manager
  2. Fine Tune
  3. Placemat > Background Opacity
  4. Lower to whatever percentage you like and it will make the background more transparent, revealing the image behind.
    Theme.png

In case the steps above don't turn the background image visible on Home Page, please follow the steps below:

  1. Go to Theme Manager and open the Default theme.
  2. Open Fine Tune > Landing page theme and Select a theme for landing pages as "Use this theme".
  3. Save the current theme.

For this theme option, the following explanation will show up if hovering cursor on it.

"Select a different theme to use for landing pages such as the Home page. If you prefer not to use a second theme, select "Use this theme" from the drop down menu."

See Also

  • 2537158 - Theme Manager - User Assistance Documentation link
  • 2409408 - How to upload an image as background on Theme Manager

Keywords

Home Page, background image, invisible, not, appearing, see, can, not, homepage, , KBA , LOD-SF-PLT-THM , Theme Manager Issues , Problem

Product

SAP SuccessFactors HXM Suite all versions