SAP Knowledge Base Article - Public

2787526 - Missing Functionality - Removal of Reverification Notification Step - Onboarding 1.0 [US I-9]


  • When a task is reassigned and the verifier completes the "reverification notification task"
  • The task auto reassigns back to the original default assignee if "manager" is selected for the question "Who will be responsible for the reverification?"
  • The person it was reassigned to is then under the impression they have completed the task since it falls out of their work queue and visibility
  • This causes late reverifications, double work and confusion


SAP SuccessFactors Onboarding 1.0 - All Versions


With the current offering of SAP SuccessFactors Onboarding, the application does not have feature and functionality to disable the Reverification Notification Step because it is part of US I-9 Reverification SAP standard process.


We encourage our customers if they feel the ability to disable the Reverification Notification Step and should be part of the product, kindly create an enhancement request on the SAP Influence Portal.


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SAP SuccessFactors Onboarding all versions