SAP Knowledge Base Article - Preview

2787567 - Failed to logon to SAP Analytics Cloud due to URL change to "https://xxx.cloud/hub/index.html"

Symptom

Failed to logon to SAP Analytics Cloud (SAC) due to the following error message:

"We've encountered an unexpected issue.
Please try again later or contact your system administrator if the problem persists."

After entering user and password the URL changed from
"https://xxx.cloud" to "https://xxx.cloud/hub/index.html".


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Environment

  • SAP Analytics Cloud 2019.8.2 

Product

SAP Analytics Cloud 1.0

Keywords

cannot, login, account, role, some users, hub, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

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