Symptom
You have created a purchase order which was sent to approval. The approval task went to a huge number of approvers and the systems behavior is unclear.
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to the work center Purchase Requests and Orders.
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Select the common task New Purchase Order.
- Click View All and fill in the relevant information.
- Click Order.
- Go to the tab Approval.
You can see that the approval task has been sent to a huge number of possible approvers and also users it should not have gone to.
Cause
You have not maintained a requester in the purchase order.
If the requester is not maintained, the system sends the task to all functionally authorized users instead of keeping it unassigned.
When creating a purchase order you have to maintain the requester manually to prevent this behavior.
Resolution
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Go to the work center Purchase Requests and Orders.
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Select the common task New Purchase Order.
- Click View All and fill in the relevant information.
- Go to the tab Items.
- Go to the subtab Delivery.
Here you have to maintain the requester manually.
Keywords
purchase, order, approval, approvers, many, approval task, requester , KBA , AP-POP-PO , Purchase Order , SRD-SRM-PRO , Purchase Requests and Orders , Problem