SAP Knowledge Base Article - Public

2787800 - Purchase Order Approval Task Was Sent To A Lot Of Possible Approvers

Symptom

You have created a purchase order which was sent to approval. The approval task went to a huge number of approvers and the systems behavior is unclear.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the work center Purchase Requests and Orders.
  2. Select the common task New Purchase Order.
  3. Click View All and fill in the relevant information.
  4. Click Order.
  5. Go to the tab Approval.

You can see that the approval task has been sent to a huge number of possible approvers and also users it should not have gone to.

Cause

You have not maintained a requester in the purchase order.
If the requester is not maintained, the system sends the task to all functionally authorized users instead of keeping it unassigned.
When creating a purchase order you have to maintain the requester manually to prevent this behavior.

Resolution

  1. Go to the work center Purchase Requests and Orders.
  2. Select the common task New Purchase Order.
  3. Click View All and fill in the relevant information.
  4. Go to the tab Items.
  5. Go to the subtab Delivery.

Here you have to maintain the requester manually.

Keywords

purchase, order, approval, approvers, many, approval task, requester , KBA , AP-POP-PO , Purchase Order , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions