2787868 - Delegated manager unable to see users screen

• In Learning, Managers/Supervisors have in case of absence, the option to delegate to another user/supervisor.

• So the employee’s requests can then be handled by the delegated supervisor.

• The Delegate option has been set up correctly with appropriate permissions as per KBA 2398022 - How to enable delegate functionality in LMS

• While the delegated supervisor is delegating or to act on behalf of the Supervisor on the screen they click on a link for example to Learning Plan, the system brings you back to their own Learning Plan rather than the users.

• SuccessFactors Learning Management System (LMS) - All Supported Versions

 Direct links are not supported in delegate mode, manager, supervisor, proxy, , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem