SAP Knowledge Base Article - Public

2787919 - All Sections of PM Form are not appearing while clicking on hyperlink (Document ID) after drilling down in standard "Performance Dashboard "


  • All Sections of PM Form are not appearing while clicking on Document ID after drilling down in "Form Status Grouped by Workflow" in standard "Performance Dashboard "
  • Quick card for document ID from dashboard lands to incomplete form information.


SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Home > Reporting > Performance Dashboard > Click on Filter > Select Other in People Scope > Select PM Form Template "Affected one" > Click on Apply Filter 
  2. Click on "Form Status Grouped by Workflow" Tile 
  3. Click on KRA Evaluation Step 
  4. Click on Document ID - XYZ 
  5. When PM Form Opens up, it shows only 2 sections (Introduction and Employee Information). It does not fetch KRA Settings Section. 
  6. Customer is expecting that Introduction, Employee Information and KRA settings Sections will show when they click on Document ID - XYZ in Drill Down after running the Dashboard


User does not have All roles in KRA's Section Permissions


If we wish to view KRA section in Performance Dashboard. Please enable All Roles, and then select No need permission roles to disable that. Like below:

KRA role permission.PNG

Note: This workaround just works on the new launched form. For the existed forms, we do not have any other way to resolve that.


KRA section missing, hyperlink for document ID in dashboard, performance management dashboard, Standard dashboard, form status grouped by workflow, KRA evaluation Step, KBA , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem


SAP SuccessFactors Performance & Goals all versions