2787937 - LMS: User report runs directly after selecting filter

When you give a report user/instructor permissions and when they go to filter the report on the user side it runs instantly and fails but when the admin runs the report it works fine.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning - All Supported Versions

When an admin imports a report they have the option to select who has the permissions to run the report

 When they select Users/Supervisors/Organization Owners/Instructors and if the report criteria has filters in the report for example users or items then when the user tries to filter the data the report will just run instantly

This is not allowed because users should not have the ability to view and run data of other employees or courses only admins should for security reasons.

Since only admins should have this filter criteria available to them when giving these permission's only reports that don't have filters should be given to users for them to run reports on their side.

Workaround:

For example if this user is a supervisor and they need to get access to this data on a regular basis then you have the option to create schedule recurring report jobs that will be created by an admin and that supervisors email can be entered as the receiver of this report.

Please note: If you are doing this it is important to test it first by "Run this job immediately" and to make sure the data that is being filtered is less than 10MB if you are using the "email the report" option in the email as the max size of an attachment that can be sent is 10MB in an email, If its over this then the email wont be received this is a feature on the mail server not LMS.

More information can be viewed on creating recurring report jobs in this KBA 2303480 - Schedule a custom report in LMS on a daily or weekly basis

See SAP Knowledge Base Article 2303480

Custom report, recurring report job, report, user, filter, LMS, Learning, SuccessFactors , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , How To