- Agents see references to recordings which have been deleted already
- Using the "Automatic File Removal" did not also remove the recording references in the Operative database
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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