SAP Knowledge Base Article - Public

2788202 - Facebook First Party Tracking URL is not working with External Private postings - Recruiting Management

Symptom

When trying to add a Facebook First Party Tracking URL code at the end of External Private postings, it just redirects to External Career site homepage

"Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Successfactors Recruiting Management (RCM)

Reproducing the Issue

1. Access a job requisition and go to "Job postings" tab

2. Try to copy the URL of an externally posted requisition, for example:

https://careersalesdemo8.successfactors.com/sfcareer/jobreqcareer?jobId=1242&company=SFPART036072&username=

3. Then add the Facebook First Party Tracking URL, for example:

&st=ASDFGHJKL1234567890&fbclid=LtDR2NgOFzhUFjcFSeKswYg4Yq5BBq-6liP6ab6abcDEw5gmylG_zcEvfVabc

4. The following External job posting URL will work:

https://careersalesdemo8.successfactors.com/sfcareer/jobreqcareer?jobId=1242&company=SFPART036072&username=&st=ASDFGHJKL1234567890&fbclid=LtDR2NgOFzhUFjcFSeKswYg4Yq5BBq-6liP6ab6abcDEw5gmylG_zcEvfVabc

5. However, if you try the Facebook tracking url code on an External Private Job posting URL then it will just redirect to Career site homepage:

External Private posting URL: https://careersalesdemo8.successfactors.com/sfcareer/jobreqcareerpvt?jobId=1242&company=SFPART036072&username=&st=4582E4241D1665778B5A8549E0713CAEE2A5136A

With the FB tracking code: https://careersalesdemo8.successfactors.com/sfcareer/jobreqcareerpvt?jobId=1242&company=SFPART036072&username=&st=4582E4241D1665778B5A8549E0713CAEE2A5136A&st=4582E4241D1665778B5A8549E0713CAEE2A5136A&fbclid=IwAR2NgKFXhUFjcFSeKswYg4Yq5Bnq-6liP6hd6xdtCLw5gmylG_zcEvfVyds

Resolution

Facebook tracking URL code is currently not supported for Private Job postings since Private postings cannot have any source other than career site. Private postings were designed to be sent directly to Candidate(s) and not to be publicly available with the likes of social media, external website, etc.

See Also

2684613 - Behavior of Privately Posted Job Requisitions when using RMK

2719054 - It is possible to prevent a candidate from sharing a Private Posting link - Recruiting Management

Keywords

Private job posting with tracking url, private posting for tracking code, pixel tracking for private posting, Facebook first party tracking URL code , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions