SAP Knowledge Base Article - Public

2788377 - Self-Assigned Item does not show in ApmStudentLearningPlanNotification

Symptom

 When a User Self-Assigns an Item it does not show in the ApmStudentLearningPlanNotification

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. As a User self-assign any item to your learning plan
  2. Check to see if any email notification was received regarding the item being assigned to your Learning Plan
  3. Notice no email notification is received for this item being assigned to your Learning Plan

Cause

When an Item is Self-Assigned by the user it is not included in the Learning Plan Email Notification.

Resolution

The purpose of the Learning Plan Email Notification is to notify users if an Item is assigned/modified/deleted from their Learning Plan.

Since the Self-Assignment implies that the users already know that they are assigning the Items to themselves, there is no need for them to be notified by the Learning Plan Email Notification.

See Also

 2184826 - Users are not receiving Learning Plan Notifications 

Keywords

Self Assigned, Self-Assigned, ApmStudentLearningPlanNotification, Learning Plan Notification, Notifications, Notification, Learning Plan, Self Assigned Item, Student Learning Plan, Student learning plan notification, Item assignment, Self Assign , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions