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2788495 - Using HANA hdblcm fails with libssl.so.1.0.0 / libssl.so.0.9.8 cannot open shared object file

Symptom

Working with HDBLCM can fail with the below error.
This can happen during installation, renaming or other HDBLCM actions.

unhandled exception:
Trying to load Net::HTTPS (distcompat)...
Cannot load Net::HTTPS (distcompat): Can't load '/hana/shared/H4C/hdblcm/instruntime/distcompat/SSLeay.so' for module Net::SSLeay: libssl.so.1.0.0: cannot open shared object file: No such file or directory at DynaLoader.pm line 193, <STDIN> line 7.
at sdbrun/Require.pl line 62.
BEGIN failed--compilation aborted at IO/Socket/SSL.pm line 19, <STDIN> line 7.
Can't locate Net/SSL.pm in /hana/shared/H4C/hdblcm/instruntime/distcompat /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz (/hana/shared/H4C/hdblcm/instruntime/distcompat /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz contains: /hana/shared/H4C/hdblcm/instruntime/distcompat, /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz) at Net/HTTPS.pm line 28

Trying to load Net::HTTPS...
Cannot load Net::HTTPS: Can't load '/hana/shared/H4C/hdblcm/instruntime/SSLeay.so' for module Net::SSLeay: libssl.so.0.9.8: cannot open shared object file: No such file or directory at DynaLoader.pm line 193, <STDIN> line 7.
at sdbrun/Require.pl line 62.
BEGIN failed--compilation aborted at IO/Socket/SSL.pm line 19, <STDIN> line 7.
Can't locate Net/SSL.pm in /hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz /hana/shared/H4C/hdblcm/instruntime (/hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz /hana/shared/H4C/hdblcm/instruntime contains: /hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz, /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz, /hana/shared/H4C/hdblcm/instruntime) at Net/HTTPS.pm line 28

Cannot load Net::HTTPS: Can't load '/hana/shared/H4C/hdblcm/instruntime/SSLeay.so' for module Net::SSLeay: libssl.so.0.9.8: cannot open shared object file: No such file or directory at DynaLoader.pm line 193, <STDIN> line 7.
at sdbrun/Require.pl line 62.
BEGIN failed--compilation aborted at IO/Socket/SSL.pm line 19, <STDIN> line 7.
Can't locate Net/SSL.pm in /hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz /hana/shared/H4C/hdblcm/instruntime (/hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz /hana/shared/H4C/hdblcm/instruntime contains: /hana/shared/H4C/hdblcm/instruntime/lcm_pm.tgz, /hana/shared/H4C/hdblcm/instruntime/lcm_pm_ext.tgz, /hana/shared/H4C/hdblcm/instruntime) at Net/HTTPS.pm line 28

For more information, see SAP Note 1984787.


0: SDB::Install::App::__ANON__ in source SDB/Install/SAPControl.pm line 239
1: SDB::Install::SAPControl::init in source SDB/Install/SAPControl.pm line 54
2: SDB::Install::SAPControl::new in source LCM/Configuration/RenameSystemConfiguration.pm line 920
3: LCM::Configuration::RenameSystemConfiguration::checksrcPasswd in source SDB/Install/Configuration.pm line 1054
4: SDB::Install::Configuration::checkValue in source SDB/Install/Configuration.pm line 925
5: SDB::Install::Configuration::setValue in source SDB/Install/App/Console.pm line 482
6: SDB::Install::App::Console::getParam in source SDB/Install/App/Console.pm line 224
7: SDB::Install::App::Console::ConfigureInteractive in source LCM/TaskHandler.pm line 149
8: LCM::TaskHandler::collectInput in source LCM/TaskHandler.pm line 45
9: LCM::TaskHandler::process in source LCM/App/BaseApplication.pm line 180
10: LCM::App::BaseApplication::init in source LCM/App/BaseApplication.pm line 61
11: (eval) in source LCM/App/BaseApplication.pm line 52
12: LCM::App::BaseApplication::start in source LCM/App/HdbLcmConsole.pm line 16
13: LCM::App::HdbLcmConsole::main in source SDBRun.pl line 368
14: (eval) in source SDBRun.pl line 367
15: SAPDB::Install::Start::StartRequireInc in source SDBRun.pl line 268
16: SAPDB::Install::Start::Start in source -e line 0


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Environment

  • HANA DB
  • HANA Cockpit
  • Suse Linux 15 / SLES 15

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

unhandled exception, HDBLCM, libssl.so.1.0.0, libssl.so.0.9.8, SDB::Install::App::__ANON__, SAPControl , KBA , HAN-LM-APP , SAP HANA Application Lifecycle Management , Problem

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