2788643 - Error EMPLOYEE_HRIS_GO_ERROR_UPDATING_DMS_ATTACHMENTS When Adding Attachment for a Recurring Time Off Request,

When adding an attachment in a recurring time off request following error message is displayed:

???[key=EMPLOYEE_HRIS_GO_ERROR_UPDATING_DMS_ATTACHMENTS, values=[Failed to update attachments: LockId is already set, update is not allowed, attachmentId=xxxx]] Messages:[key=EMPLOYEE_HRIS_GO_ERROR_UPDATING_DMS_ATTACHMENTS, values=[Failed to update attachments: LockId is already set, update is not allowed, attachmentId=xxxx]]???

Employee Central

1. Create a time off request selecting Recurring Absence.
2. Add an attachment.
3. Error message is displayed.

This issue has been reported to our engineering team and it is confirmed to be fixed in 1905.

As a workaround you can create a time off request using the first day of the recurring period, save and then create another request with the rest of the recurring absence.

EMPLOYEE_HRIS_GO_ERROR_UPDATING_DMS_ATTACHMENTS, ???[key=EMPLOYEE_HRIS_GO_ERROR_UPDATING_DMS_ATTACHMENTS, values=[Failed to update attachments: LockId is already set, update is not allowed, unable to add attachment in a time off request. , KBA , LOD-SF-EC-TIM , Time Off , Problem

SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902