Symptom
In the Contacts OWL Advanced Search view, you notice that not all states are available when you first open the drop-down list.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Customers work centre.
-
Go to the Contacts view.
- Click 'Advanced Search'.
- Expand the list for the State field.
- You notice, that states from certain countries, are missing. For example: No German states are showing.
Cause
There are several countries maintained in the system, which each have a list of available states. Displaying the full list each time the state list gets expanded would take up unnecessary system performance.
Resolution
To find the state you are looking for, either select the country in the country field first, or start typing the state's name in the state field.
Keywords
Baden-Würtemberg, Bundesland fehlt, Ansprechpartner , KBA , LOD-CRM-CON , Contact , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1905