SAP Knowledge Base Article - Public

2788688 - Position Org Chart showing a different Quick Card display - Employee Central


When going to Position Org Chart and select a user the Quick Card being showed is different then the other UI´s.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


  • SAP SuccessFactors Employee Central
  • Position
  • Quick Card

Reproducing the Issue

  1. Go Position Org Chart
  2. Click on employee/incumbent




There is a Feature in Provisioning which is Enabled ("Always use legacy Quick card(V11 Ultra)") that set's the Legacy Quick Card and take effect just the Position Org Chart according this feature should not longer be used.



  1. Go to Provisioning
  2. Company Settings
  3. Disable the "Always use legacy Quick card(V11 Ultra)" box
  4. Save it.

If you are customer and do not have access to Provisioning please engage your Implementation Partner to disable this feature.


Old quick card on position org chart, legacy quick card on position org chart , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors Employee Central all versions