Symptom
Old Time Off absence requests (over a year old) are not visible for employees but are visible for Admins.
Environment
Employee Central - Time-Off
Reproducing the Issue
- Proxy as an employee
- Navigate to this employees Time Off
- Absence requests from 2 years ago are not visible
Cause
This is expected system behaviour. The ESS page displays absences from the current year and the previous year. For example, in 2019, only absences from 2019 and 2018 should be displayed.
Resolution
Admin users can view the older absences through MSS without issue.
See Also
2431416 - How Many Time Off Requests are Displayed in the Time Off Page?
Keywords
ess vs mss, time off request, not visible, old absence not visible , KBA , LOD-SF-EC-TIM , Time Off , Problem
Product
SAP SuccessFactors Employee Central all versions