SAP Knowledge Base Article - Public

2788894 - Old Time Off Requests are not Visible for Employees - ESS

Symptom

Old Time Off absence requests (over a year old) are not visible for employees but are visible for Admins.

Environment

Employee Central - Time-Off

Reproducing the Issue

  1. Proxy as an employee
  2. Navigate to this employees Time Off
  3. Absence requests from 2 years ago are not visible

Cause

This is expected system behaviour. The ESS page displays absences from the current year and the previous year. For example, in 2019, only absences from 2019 and 2018 should be displayed.

Resolution

Admin users can view the older absences through MSS without issue.

See Also

2431416 - How Many Time Off Requests are Displayed in the Time Off Page?

Keywords

ess vs mss, time off request, not visible, old absence not visible , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions