Symptom
- A SYSAM error is displayed when starting ASE or other SYSAM enabled product
- The server does not start with message:
There is no valid license for ASE server product. Installation date is not found or installation grace period has expired. Server will not boot.
or - The server starts in grace mode with messages like:
Checked out graced license for 1 ASE_CORE (2023.0214) will expire Tue 16 Jan 2024 02:13:21 PM UTC.
SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
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Environment
- SYSAM enabled (Sybase) products, including
- SAP Adaptive Server Enterprise (ASE)
- SAP IQ
- SAP Replication Server (SRS)
Product
SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , XX-SER-LIKEY-SYB , Sybase Products , How To
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