Symptom
After initiate crossboarding activity the new hire activity is created with the information from the actual position instead of the new position.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Start the Crossboarding from Employee Central;
- In Approve requests Tile (BizX Side), approve this request (if required for your workflow);
- In Onboarding, search for the correspondent New Hire activity;
- Information related to Job Title / Suggested People, etc.. is showing data from from the current position instead of the new position.
Cause
The system is working as designed, New Hire Activities feature pulls information from UDF object, which is filled with the current information from candidate.
Resolution
The system is working as designed, New Hire Activities feature pulls information from UDF object, which is filled with the current information from candidate. If you need to change that, our recommendation is to log an enhancement request as described in this KBA: 2302363 - How to Submit An Enhancement Requests for Onboarding
Keywords
SF, success factors, ONB, OBD, on boarding 1.0 , KBA , LOD-SF-OBD-XBD , Cross Boarding , Problem