Symptom
- Failed to logon BI system from Central Management Console(CMC) and Central Configuration Manager(CCM)
- CMS.exe exists in task manager but no other BI services shows up in task manager.
- No speicial error in trace log.
- Cleaned the Auditing folder but no help
- Restarted Sybase database but no help.
- Can not get the prompt @ when try to start CMS in console mode (KBA 1828536) which means the CMS can not start up completely and successfully.
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Environment
- SAP BusinessObjects Business Intelligence(BI) 4.1
- Windows
- Sybase ASE for CMS database and Audit database
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
login logon startup , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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