SAP Knowledge Base Article - Public

2789215 - Remove Preview and Complete Reports for Legacy Data Purge Request

Symptom

This KBA covers how to remove submitted purge requests reports in Purge Request Monitor page

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Cause

  • You can delete preview reports, completed reports and old purge requests from the Purge Request Monitor page when they are no longer needed
  • Purge reports can contain personal information so you may need to periodically remove them from storage, for data protection and privacy
  • The ability to remove purge reports is controlled by a role-based permission
  • People with this permission can remove purge reports on the Purge Request Monitor page

Resolution

For any completed Purge Requests, you will see the following options under "More Actions" on Purge Request Monitor page.

  1. Delete Request
  2. Remove Preview Report
  3. Remove Complete Report

To use the following options above, follow these steps:

  1. Grant your Admin User with "Remove Preview and Complete Reports for Legacy Data Purge Request" via Manage Permission Role

    Remove Preview and Completed Reports.png
  2. Once you have granted the necessary permission mentioned above, you may try to submit a purge request. The 2 options available for purging inactive users in BizX:
  3. After successfully purging a user, navigate to Admin Center > Purge Request Monitor tool
  4. From here, you will see the submitted and processed purge requests by different Admin users
  5. For each purge request, you will see the following options below under "More Actions" drop down:

    Purge Request Monitor - Options.png
  6. What these options do:
    • Delete Request - Selecting this option results for all the information related to the submitted Purge Request to be removed from the Purge Request Monitor page

      Delete Request prompt.png

      RESULT:

      Deleted Request - No requests found.PNG


    • Remove Preview Report - Selecting this option will result for the Preview Report to be removed under "Preview Report" column under Purge Request Monitor page. It will show as "The report has been removed."

      Remove Preview report popup.PNG

      Report has been Removed.PNG


    • Remove Completed Report - Selecting this option results to the report to be removed from Actions > View Result > Download Report field.

      Delete Completed Report Popup.png

      Report has been Removed - Completed Report.png

  7.  When these reports are not removed, please note that the completed and preview purge reports will be deleted automatically after 180 days

See Also

2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users

2088065 - Data Retention Management - Purge Data - Platform

Keywords

Purge, Data Retention Management, Master Data Purge, b1905 , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To

Product

SAP SuccessFactors HCM Suite all versions