SAP Knowledge Base Article - Preview

2789431 - After enabling custom SAML SSO in SAP Analytics Cloud, e-mails are overwritten with @unknown.org or @this-default-was-not-configured.invalid domain

Symptom

  • Custom SAML SSO has been enabled in SAP Analytics Cloud per Enabling a Custom SAML Identity Provider (IdP).
  • E-mail addresses under Security > Users menu are overwritten with @unknown.org or @this-default-was-not-configured.invalid domain after the initial login since enabling custom SAML IdP.
    • Example e-mail address given in the IdP: <example>@<examplecustomerdomain>.com
    • E-mail after login: <example>@unknown.org or <example>@this-default-was-not-configured.invalid


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Environment

  • SAP Analytics Cloud
  • Any Custom SAML 2.0 Identity Provider
  • Cloud Foundry (non-SAP datacenter, AWS) eg. EU10, US10 etc.

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , saml idp master kba sac , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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