SAP Knowledge Base Article - Preview

2789437 - Query for Registered Product in Service Desk Workcenter is not Showing all Service Requests

Symptom

You are querying for Registered Product IDs in the Service Desk workcenter and cannot find all Service Requests that are connected to their respective registered products.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign 1905 ; SAP Business ByDesign 1908

Keywords

Service Request, Registered Product, Query, Service Desk, Serviceanfrage, Suche, Registriertes Produkt , KBA , SRD-CRM-SED , Service Desk , Problem

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