SAP Knowledge Base Article - Public

2789472 - Behavior of Rehire Contingent Worker as Permanent Employee - EC


When rehiring contingent worker as permanent employee fields like event reason, company needs to be re-selected after clicking on "accept match"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • Contingent Workforce

Reproducing the Issue

  1. Go to Admin Center > Add New Employee
  2. Fill in Hire date, Company (legal entity), Event reason, First name, Last name, DOB, etc. for an inactive contingent worker
  3. Click continue > notice the pop-up indicating the person already exists in the system
  4. Choose Accept Match
  5. See a second pop-up informing the person already exists in the system as a contingent worker and asking if he/she should be hired as a regular employee
  6. Choose Yes
  7. Notice it is required to re-select an Event reason and Company (legal entity) fields again


  • This is expected behavior. When re-hiring a contingent worker into permanent employment, a new employment record is created for the contingent worker
  • After choosing 'yes' in step 4, it is required to give the employee a new username > choose New Hire as the reason > then click Continue

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Contingent Workforce Management

Chapter: Rehiring a Contingent Worker as a Full-Time Employee

Q) Where can I get Guide?

A) Guide: Managing User Information

Chapter: UserID

See Also

  • 2473853 - How to Rehire a Contingent Worker as a Full Time Employee (Permanent)
  • 2504645 - Cannot Use Old User Name to Rehire a Contingent Worker as Employee - EC
  • 2677136 - Enable Login with Old User Name - Explained
  • 2493579 - Employee Central: Person/User IDs


SF, success factors, EC, CWF, work force, event reason disappears, Rehire a Contingent Worker, Permanent, Full time, Rehire, Contingent worker, SF EC, success factors, EmpCentral, SFEC, SuccessFactors, Contingent Workforce Management, Rehire with New Employment , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions