2789472 - Behavior of Rehire Contingent Worker as Permanent Employee - EC

When rehiring contingent worker as permanent employee fields like event reason, company needs to be re-selected after clicking on "accept match"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• Contingent Workforce

1. Go to Admin Center > Add New Employee
2. Fill in Hire date, Company (legal entity), Event reason, First name, Last name, DOB, etc. for an inactive contingent worker
3. Click continue > notice the pop-up indicating the person already exists in the system
4. Choose Accept Match
5. See a second pop-up informing the person already exists in the system as a contingent worker and asking if he/she should be hired as a regular employee
6. Choose Yes
7. Notice it is required to re-select an Event reason and Company (legal entity) fields again

• This is expected behavior. When re-hiring a contingent worker into permanent employment, a new employment record is created for the contingent worker
• After choosing 'yes' in step 4, it is required to give the employee a new username > choose New Hire as the reason > then click Continue

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Contingent Workforce Management

Chapter: Rehiring a Contingent Worker as a Full-Time Employee

Q) Where can I get Guide?

A) Guide: Managing User Information

Chapter: UserID

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions