SAP Knowledge Base Article - Public

2789472 - Behavior of Rehire Contingent Worker as Permanent Employee - SAP SuccessFactors Employee Central

Symptom

When rehiring contingent worker as permanent employee fields like event reason, company needs to be re-selected after clicking on "accept match"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Admin Center > Add New Employee
  2. Fill in Hire date, Company (legal entity), Event reason, First name, Last name, DOB, etc. for an inactive contingent worker
  3. Click continue > notice the pop-up indicating the person already exists in the system
  4. Choose Accept Match
  5. See a second pop-up informing the person already exists in the system as a contingent worker and asking if he/she should be hired as a regular employee
  6. Choose Yes
  7. Notice it is required to re-select an Event reason and Company (legal entity) fields again

Resolution

  • This is expected behavior. When re-hiring a contingent worker into permanent employment, a new employment record is created for the contingent worker
  • After choosing 'yes' in step 4, it is required to give the employee a new username > choose New Hire as the reason > then click Continue

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Contingent Workforce Management

Chapter: Rehiring a Contingent Worker as a Full-Time Employee

Q) Where can I get Guide?

A) Guide: Managing User Information

Chapter: UserID

See Also

  • 2473853 - How to Rehire a Contingent Worker as a Full Time Employee (Permanent)
  • 2504645 - Cannot Use Old User Name to Rehire a Contingent Worker as Employee - EC
  • 2677136 - Enable Login with Old User Name - Explained
  • 2493579 - Employee Central: Person/User IDs

Keywords

SF, success factors, EC, CWF, work force, event reason disappears, Rehire a Contingent Worker, Permanent, Full time, Rehire, Contingent worker, SF EC, success factors, EmpCentral, SFEC, SuccessFactors, Contingent Workforce Management, Rehire with New Employment , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions