SAP Knowledge Base Article - Public

2789663 - Planned Costs in customer project are not calculated or updated

Symptom

The "Costs" on tab "Team" or in the details of the "Work Packages" aren´t correct calculated for the role.

Environment

SAP S/4 HANA Cloud
SAP Commercial Project Management (CPM)

Reproducing the Issue

  1. Open app: Plan Customer Projects
  2. Go to tab: Work Packages or tab "Team"
  3. The column "Cost" isn´t displaying the correct value.
  4. Or the planned costs are not updated after using button "Recalculate".

Cause

The planned costs cannot be determined because the corresponding rate isn´t maintained.

Resolution

  1. Open app: App: Manage Cost Rates - Professional Services (F3161)
  2. Check the "Rate" which is maintained for the combination of: Cost Center/Activity Type/...
  3. This rate is used for the calculation of the planned costs.

OBS: Please note that if a Delivery organization is used in the planning of the role, the cost will be calculated considering the default cost center of the delivery organization. If not delivery organization is specified the cost is derived from the cost center of the project.

See Also

Fiori Library - Manage Cost Rates - Professional Services
Fiori Library - Plan Customer Projects
Fiori Library - Manage Activity Types

Keywords

SAP_BR_OVERHEAD_ACCOUNTANT, Kosten , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions