SAP Knowledge Base Article - Public

2789692 - User receives an error message when select candidate from the job requisition.

Symptom

A user receives the following Fingerprint c991abd39637c95b7bb263576af4c92d3dd8aaba when trying to access the candidates applications.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to recruiting 
  2. Select a Job Requisition
  3. Candidates 
  4. Error message received with Fingerprint c991abd39637c95b7bb263576af4c92d3dd8aaba

Cause

Candidate profile template has not been configured.

Resolution

The candidate profile template will need to be configured inline with the recruiting implementation guide.

See Also

2343467 - Candidate Profile - Implementation Tips & Tricks from Support - Recruiting Management

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions