SAP Knowledge Base Article - Public

2789784 - Number of characters displayed incorreclty in Text field - Recruiting Posting

Symptom

The number of characters is displayed incorrectly in Text fields when posting a job in Recruiting Posting

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Posting

Reproducing the Issue

  1. In Recruiting Posting, click in "Post a Job" tab
  2. Select the desired job board(s)
  3. Click on Next
  4. Enter any text field
  5. You will see that the number of characters is not matching what is seen in the text field.

Cause

This behavior is happening because the HTML tags are counted among the characters limit.

Resolution

This is an expected behavior. On the feed send by Recruiting Posting to job boards, the HTML tags characters will be included in order to have a correct formatting. Those "HTML tags" characters will be counted like any characters in the field character limitation of the job boards.

Keywords

company description, job description, number of characters incorrect, recruiting posting, rpo , KBA , LOD-SF-RPO-USE , Interface Use , LOD-SF-RPO-DIS , Broadcasting/Display Discrepancies , Problem

Product

SAP SuccessFactors Recruiting Posting all versions