Symptom
The number of characters is displayed incorrectly in Text fields when posting a job in Recruiting Posting
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Posting
Reproducing the Issue
- In Recruiting Posting, click in "Post a Job" tab
- Select the desired job board(s)
- Click on Next
- Enter any text field
- You will see that the number of characters is not matching what is seen in the text field.
Cause
This behavior is happening because the HTML tags are counted among the characters limit.
Resolution
This is an expected behavior. On the feed send by Recruiting Posting to job boards, the HTML tags characters will be included in order to have a correct formatting. Those "HTML tags" characters will be counted like any characters in the field character limitation of the job boards.
Keywords
company description, job description, number of characters incorrect, recruiting posting, rpo , KBA , LOD-SF-RPO-USE , Interface Use , LOD-SF-RPO-DIS , Broadcasting/Display Discrepancies , Problem
SAP Knowledge Base Article - Public