2789808 - Technical error occurs when configuring intercompany billing communication

In configuration step "Configure intercompany billing communication" (SSCUI ID 100424), when adding a new intercompany billing assignment, a popup appears with "Technical error".

SAP S/4HANA Cloud Public Edition

1. Go to Central Business Configuration 
2. Search with SSCUI ID 100424
3. Open configuration step "Configure intercompany billing communication"
4. Click the button "Add"
5. Select Supplying company and Ordering company. Click button OK.
6. A popup appears with "Technical error".

Customer number for intercompany billing is not maintained for all sales organizations under the company code.

1. Go to Central Business Configuration 
2. Search with SSCUI ID100222. Open configuration step "Sales organization".
3. Make sure the field "Customer number for intercompany billing" is maintained for all sales organizations under the supplying and ordering company.
4. Please maintain the Supplier data for the Intercompany Customer of the Ordering Party.
5. Make sure to follow the setup guide for intercompany best practices, eg. Set-up guide of scope item 1MX.

In 2602 release, a new feature 'Automatically Post Payables for "Classic" Intercompany Invoices via Background Processing Framework' is delivered. We strongly recommend switch to this bgPF-based solution as soon as possible, which requires fewer configuration steps during both initial setup and configuration changes, provides increased flexibility, and helps adjust to future business requirements more easily.

In a subsequent release, the bgPF-based solution is set to become the default and replace the IDoc-based solution.

It applies to any of the following "classic" intercompany processes:

1HO (Intercompany Sales Order Processing - Domestic )

1MX (Intercompany Sales Order Processing - International)

1WO (Extended Intercompany Processes for Sales)

2F4 (Intercompany Process for Customer Returns)

4AN (Intercompany Billing for Cross-Company Cost Accounting Postings)

For more information, refer to:

• The corresponding What's New (SAP S/4HANA Cloud Public Edition 2602)
• Mandatory setup information under Automatic Posting of Payables to the Selling Company’s Accounts

Set-up guide of scope item 1MX

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