SAP Knowledge Base Article - Public

2790196 - Instance Management


Instance Management is a central location which allows you to manage your instances by either selecting the “Configuration Copy” option that will navigate you to the Instance Synchronization wizard or selecting the “Full Copy” option that will navigate you to the Instance Refresh tool.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


SAP SuccessFactors HCM Suite

Reproducing the Issue

For b1905, Launching of instance "Instance Synchronization Wizard" or "Instance Refresh tool" will bring the admin to the same landing page.


This Common landing page "Instance Management " gives an ability to admins to view different tools and the purpose of each of the tool  "Instance Synchronization Wizard" or "Instance Refresh tool"

Based on the need and the description of the tool, it provides the flexibility to change the selection and choose the right offering based on the requirement see screen shot below:

The option to select these tools are available only when the tool permissions are enabled for the end user if the option is grayed out this means permission have not been grated to the user.

Instance Management.jpg

  1. "Configuration Copy" which is the"Instance Synchronization Wizard" only allows the copy of configuration across instances for more details please review the following KBA 2088055 - Instance Synchronization feature & need to know Instance Management & Instance Sync: Implementation and Administration for further details. 

  2. "Full Copy" which is the instance Refresh Tool allows you to completely overwrite configuration and data of a instance for more details please review the following KBA's 2088117 - Instance: New Instance Creation, Test Instance, Instance Refresh, Clone - Platform & 2277508 - SuccessFactors Instance Refresh Process & FAQ Symptom

See Also

Instance Management , Instance sync , IRT , Refresh tool , Configuration copy , Full copy , overwrite configurations ,   Instance Synchronization Wizard ,  Instance Refresh , TLS-11223 , Instance Synchronization Wizard


KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-IST , Instance Sync Tool , LOD-SF-PLT-REF , Instance Refresh , How To


SAP SuccessFactors HXM Suite all versions