SAP Knowledge Base Article - Public

2790414 - Position Workflow not triggered when using "Initiator Position" as a Position Relationship

Symptom

  • Under the Workflow Participant types, Position Relationship can be used to route Workflow requests to participants under selected position hierarchy.
  • In the workflow configured set to trigger upon a Position Object, when using "Approver Type=Position Relationship" and "Relationship to Approver=Initiator Position", no Workflow gets triggered.

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Environment

  • SAP SuccessFactors HCM Suite- All Versions
  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Configure a Workflow, set to be triggered upon Position object with the following configuration :
    • Approver Type=Position Relationship
    • Relationship to Approver=Initiator Position

PosChg WF.png

  1. Upon a change made to the position object, the expectation is to trigger a Workflow to the workflow initiator's position but no Workflow gets triggered

Cause

This issue has been identified as a Enhancement rather than a bug and is logged under : ECT-115455

Please reach out to your CSM's for updates on progress on this Enhancement

Resolution

  • For position workflow, the relationship to approver should be chosen as "Position" in case you choose "Position Relationship".
  • The other two options :  "Initiator Position" and "Employee Position" are currently not supported for a Position Workflow.
  • There is currently no target Fix scheduled for this issue. It is being reviewed by our Product Group as a potential Enhancement for future release

See Also

Employee Central Workflows - Workflow Participant Types

Keywords

SF, EC, Success factors, Employee Central, Position Approval,ECT-115455 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS , Position Management , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions