SAP Knowledge Base Article - Public

2790680 - Planned revenues in customer project are not calculated or updated


"Planned revenues" on tab "Team" or in the details of the "Work Packages" aren´t correctly calculated for the role.


SAP S/4 HANA Cloud
SAP Commercial Project Management (CPM)

Reproducing the Issue

  1. Open app: Plan Customer Projects
  2. Go to tab: "Work Packages" or tab "Team"
  3. The column "Revenue" isn´t displaying the correct value.
  4. Or the planned revenues are not updated after using button "Recalculate".


The planned revenue cannot be determined because the corresponding rate isn´t maintained.


  1. Open app: Set Service Prices - Sales  (Set Material Prices - Sales)
  2. Select Condition Type: PSP0 (Service Price)
  3. Press: Enter
  4. Set the adequate "Customer" / "Sales Organization" of the project
  5. Press: Execute
  6. Check, if a price is maintained for the combination Sales Organization/activity type.
    (The activity type is the "Role" in customer project.)
  7. This rate is used to calculate the planned revenue.

See Also

Fiori Library - Plan Customer Projects
Fiori Library - Set Material Prices - Sales (Set Service Prices - Sales)
Fiori Library - Manage Activity Types
SAP Knowledge Base Article 2788191 - Error "There are no revenue rates for role XXXXXXXX"
SAP Knowledge Base Article 2785334 - Which app should be used to create Staffing Roles for the Plan Customer Projects app?
SAP Knowledge Base Article 2789663 - Planned Costs in customer project are not calculated or updated


SAP_BR_PRICING_SPECIALIST, SAP_BR_PROJ_MANAGE_COMM, VK12, F1605, F0719 , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem


SAP S/4HANA Cloud 1902