Symptom
When edit enrolled option for Benefit with Dependency system trigger error: Benefit dependency issue. There is an ongoing enrollment for benefit. Hence, you are not allowed to change the "Enrolling For" field.
Environment
- SAP SucessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Go to Employee Profile
- Edit Benefit enrollment
- Save
- System trigger error: Benefit dependency issue. There is an ongoing enrollment for benefit. Hence, you are not allowed to change the "Enrolling For" field.
Cause
Dependency condition is created between Benefit and benefit contributions are dependent on the 'Enrollment for' values and it is not allowed to change the 'Enrollment for' without opting out from benefit.and hence the behavior is expected.
Resolution
- Opt out of Benefit enrollment
- Change the Enrollment for from Benefit
- Re-enroll employee into benefit
Keywords
ongoing enrollment dependency , KBA , LOD-SF-EC-GBF , Global Benefits , How To
Product
SAP SuccessFactors Employee Central all versions