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SAP Knowledge Base Article - PreviewSymptom
You received an email channel ticket in C4C and then use the function "Move to Exsiting Ticket" to move this email to another ticket. However, after moving this email, the Subject of this email is changed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer core applications 1902
Keywords
Ticket, Email Subject, Change , KBA , LOD-CRM-SC-EML , Email , Product Enhancement
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