Symptom
When access Eligibility for Advances and check that effective start date system is showing the same date for all employees
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- Advances
Reproducing the Issue
- Go to Employee Profile
- Check section Eligibility for Advances
- Effective Start Date is the same for all employees
Cause
System will show the Eligibility for Advances object Effective Start date as this portlet will show Employee Eligibility for Advances not Advance Request.
Resolution
Current Advances is the correct section to view Advance request start date.
Eligibility for Advances will show Eligibility for Advances object Effective Start Date into portlet.
Keywords
Eligibility for Advances start date , KBA , LOD-SF-EC-ADV , Advances , Problem