SAP Knowledge Base Article - Public

2791426 - Error: "Additional Message Generated; See Help for More Information" While Updating Suppliers Using Mass Data Maintenance

Symptom

You are trying to add contacts to Suppliers using Mass Data Maintenance, but the update is failing with the error messages below:

"Additional message generated; see help for more information"

"Update not possible; specified data for SUPPLIER-CONTACT_PERSON with key CATEGORY_CODE-CONTENT = `XXXXXX`  AND FIRST_BUSINESS_PARTNER_UUID-CONTENT = `YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY` AND SECOND_BUSI" (XXXXXX represents the CATEGORY_CODE-CONTENT and YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY represents the FIRST_BUSINESS_PARTNER_UUID-CONTENT)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Mass Data Maintenance work center.
  2. Click on the Import Suppliers option.
  3. Upload the template and choose the Contacts tab.
  4. Click on Execute Data import.
  5. See suppliers with status Failed.

Cause

With Mass Data Maintenance for Suppliers it is not possible to add new contact persons to an existing supplier, it is only possible to edit attributes for contact persons that are already assigned to this supplier.

Resolution

In order to assign existing contact persons to suppliers, you can use the migration of contact persons with the mode "Enhance Already Existing Records". In the tab "Contact Details" you can maintain suppliers for which the contact is a contact person.

Keywords

update suppliers, mass data maintenance, status failed, add contacts , KBA , additional message generated , update supplier , mass data maintenance , supplier-contact_person , SRD-CC-MIG-CNT , Migration: Content , Problem

Product

SAP Business ByDesign all versions