Symptom
In the last step of a workflow approval, the approver tries to approve the request but the system throws the following error:
- fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- Workflow
Reproducing the Issue
- Go to Approve Requests
- Select the workflow you want to approve
- Try to approve it
- System will throw a message with the fingerprint above.
Cause
This fingerprint is related to different issues, this one is due a difference between the Position Title maximum length configured in the system and the one that are being used to describe the position.
Resolution
- Go to Configure Object Definitions
- Select the object Position
- Go to Take Action > Make Correction
4. Search for PositionTitle
5. Go to details and set the Maximum Length value to 255 as system default:
6. Try to approve the workflow and the error will not appear
See Also
Other potential causes of this application error, with fingerprint ID = 9ded56451c7a2b64d6c40276a99f0270df1b95b3, can be found in the following KBAs:
- 2729809 - Error occurs when trying to End Global Assignment for a user with Right to Return (Legacy Model) - fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3
- 2561265 - Application error while Add New Employee
- 2595153 - Application error when editing Job Information
- 2557487 - Application error when approving change of Position
- 2620327 - Workflow Approval: Final approval is failing due to an Application Error: Fingerprint 9ded56451c7a2b64d6c40276a99f0270df1b95b3
- 2594136 - Application error in Manage Users
- 2634770 - Application Error: fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3
Keywords
fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3 last approval approver workflow request , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem