SAP Knowledge Base Article - Preview

2791532 - IBP: JAM initialization failed error: Could not find unique user with email

Symptom

Below error message appears when clicking on the "Collaboration" title in IBP Home page:

  • "JAM initialization failed"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)
  • SAP JAM

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

Collaboration, JAM initialization failed, SAML authentication failed, could not find unique user with emai, IBP , KBA , SCM-IBP-INT-JAM , JAM Integration , SCM-IBP-COL , Collaboration and Process Management , Problem

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