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SAP Knowledge Base Article - PreviewSymptom
You have created an account (or any new object) in My Accounts query (or any "My" query) in online mode and after syncing and going to offline, you do not find that account in My Accounts. Instead you find it under "All" query.
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Environment
Cloud for Customer Extended app
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
My query, My Account, All query, App, Mobile, Offline, records unavailable, Sync, Login as Another User , KBA , LOD-LE-BP-BP , Business Partner , Problem
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