SAP Knowledge Base Article - Public

2791999 - What release number of MS Windows 10, is Crystal Reports supported on?

Symptom

  • What version of Windows 10 Crystal Reports supports?
  • What version of MS Windows 10 is supported by what version of Crystal Reports?

Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
       
  • Microsoft Windows 10

Reproducing the Issue

  1. Install Crystal Reports on MS Windows 10
  2. Notice various error messages.

Cause

  • Crystal Reports is only supported on certain version of MS Windows 10. 
  • If you are experiencing issue using Crystal Reports, ensure you are using a version of Crystal Reports that is supported for the version of MS Windows you are using.

Resolution

  • As per the Crystal Reports Supported Platform, the following version of MS Windows 10 are supported:
      
      Crystal Reports     MS Windows 10  
     Crystal Reports 2016    Support Pack 06  1709
     Support Pack 07  1803
     Support Pack 08 1903
     Support Pack 09  2004
     Crystal Reports 2020    1903
     Support Pack 01 2004
       
      
  • For the Crystal Reports Supported Platform documents, see the SAP Knowledge Base Article 2859510

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020