SAP Knowledge Base Article - Public

2792057 - How to insert hyperlink or custom URL in standard email notification template


How to insert the custom URL (outside of the Successfactors URL) as a hyper link in the e-mail notification template? Whenever a user clicks the link it should take them to that webpage.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • Employee Central - Workflows and e-mail notifications
  • BizX Suite - e-mail notifications


  • Make sure that HTML e-mail notification is enabled by going to admin tools > company system and logo settings > Enable HTML e-mail notifications:



  • In e-mail notifications, we can use standard tokens redirecting to URLs like [[DOC_ACCESS_URL]] etc.
  • For custom URL, since you would have enabled 'HTML e-mail notifications' by now, you can add the line like below in template and it will have a text and link within it created in template: <a href="https://YourLinkGoesHere">YourTextGoesHere</a> (this is an HTML encoding for URL and various other HTML tags can be found on internet as well).

template body.JPG


Notification received which have a link and redirect URL within it:

notification recevied.png

See Also

  • 2612462 - How to add/change customer foot logo on SuccessFactors e-mail notification?
  • 2090195 - Add a static custom URL to e-mail template(s) - BizX Platform


hypertext in notification, URL in notification, template,URL, e-mail URL, HTML e-mail notification,<img align = "right" src="URL of image you want">, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions