Symptom
How to insert the custom URL (outside of the Successfactors URL) as a hyper link in the e-mail notification template? Whenever a user clicks the link it should take them to that webpage.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- Employee Central - Workflows and e-mail notifications
- BizX Suite - e-mail notifications
Resolution
- Make sure that HTML e-mail notification is enabled by going to admin tools > company system and logo settings > Enable HTML e-mail notifications:
- In e-mail notifications, we can use standard tokens redirecting to URLs like [[DOC_ACCESS_URL]] etc.
- For custom URL, since you would have enabled 'HTML e-mail notifications' by now, you can add the line like below in template and it will have a text and link within it created in template: <a href="https://YourLinkGoesHere">YourTextGoesHere</a> (this is an HTML encoding for URL and various other HTML tags can be found on internet as well).
Notification received which have a link and redirect URL within it:
See Also
Keywords
hypertext in notification, URL in notification, template,URL, e-mail URL, HTML e-mail notification,<img align = "right" src="URL of image you want">, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , How To