Symptom
You want to add customized return reasons for new Return to Supplier document, and you are wondering where to edit it.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to New Return to Supplier under Common Tasks section.
- Select Inbound Delivery Items and click on "Next".
- In the Edit Return to Supplier step, under items tab, you want to add new reasons for return in the dropdown value list.
Cause
You need to edit the new return reason from Business Configuration work center.
Resolution
Follow the steps:
- Go to Business Configuration work center.
- Go to Overview view.
- Select "Activities" from the dropdown.
- Search for activity "Return Reason Code".
- Click on "Add Row".
- You can delete and add new reasons for return start with Z, and edit your customized description.
Then if you create new Return to Supplier, the customized reasons will show in the value list.
Keywords
Return to Supplier, Return Reason, 退货至供应商 , KBA , AP-RTS-RTS , Return To Supplier , Problem
Product
SAP Business ByDesign all versions