SAP Knowledge Base Article - Public

2792092 - How to edit return reason for new Return to Supplier


You want to add customized return reasons for new Return to Supplier document, and you are wondering where to edit it.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to New Return to Supplier under Common Tasks section.
  3. Select Inbound Delivery Items and click on "Next".
  4. In the Edit Return to Supplier step, under items tab, you want to add new reasons for return in the dropdown value list.


You need to edit the new return reason from Business Configuration work center.


Follow the steps:

  1. Go to Business Configuration work center.
  2. Go to Overview view.
  3. Select "Activities" from the dropdown.
  4. Search for activity "Return Reason Code".
  5. Click on "Add Row".
  6. You can delete and add new reasons for return start with Z, and edit your customized description.

Then if you create new Return to Supplier, the customized reasons will show in the value list.


Return to Supplier, Return Reason, 退货至供应商 , KBA , AP-RTS-RTS , Return To Supplier , Problem


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