SAP Knowledge Base Article - Public

2792187 - Unable to Preview Memo Line of Payment

Symptom

You want to preview memo line of payment AAA (AAA represents the ID of the payment), but the 'Memo Line' selection is grayed out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Liquidity Management work center.
  2. Go to Payment Monitor view.
  3. Show All Payments and search AAA.
  4. Edit Document ID AAA.
  5. Click on Preview.
  6. Memo Line is grayed out and unable to select.

Cause

Previewing memoline is allowed only when the document is in 'In Preparation' status, and when there is no memo line existing.

Resolution

Please follow the steps below to use the features of Preview Memo Line.

  1. Go to Liquidity Management work center.
  2. Go to common task New Outgoing Check.
  3. Fill the payee details and amount.
  4. Click on Preview and select Memo Line.

Keywords

Payment, Preview, Memo Line , KBA , AP-PAY , Payment Processing , Problem

Product

SAP Business ByDesign all versions