SAP Knowledge Base Article - Preview

2792188 - On Creating Sub Ticket, the Service Category is not Determine

Symptom

An error on service category field, when creating new Sub Ticket from an existing Ticket.

"Please enter another service category. 123 is not valid" 123 represents the ID of the Service Category.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Sub Ticket , Service Category ; invalid ; service catalog ; case category ; problem category ; object category , KBA , LOD-LE-CSM-SIC , Service Issue Category , LOD-CRM-SRP , Service Request Processing , How To

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