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SAP Knowledge Base Article - PreviewSymptom
An error on service category field, when creating new Sub Ticket from an existing Ticket.
"Please enter another service category. 123 is not valid" 123 represents the ID of the Service Category.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Sub Ticket , Service Category ; invalid ; service catalog ; case category ; problem category ; object category , KBA , LOD-LE-CSM-SIC , Service Issue Category , LOD-CRM-SRP , Service Request Processing , How To
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