2792530 - How does Number of Installments be displayed in Recurring Deductions portlet?

Symptom

Employee requested for Advances and set the Recovery Plan to 12 months installment.

However, in the Employee File's Recurring Deduction portlet, only 2 records are created.

Also, when the installment is fully paid at earlier month, the deduction end date record did not get updated.

Environment

SAP SuccessFactors Employee Central
SAP SuccessFactors Employee Central - Advances

Cause

Recurring Deductions object is associated with Advances object.

Resolution

The deductions will only be based on the requested Advances and expected not to create separate records depending on number of installments. The records to be shown in the Recurring Deductions will just be two:

first record will be the start date of installment
second record is the day after the last date of installment regardless if the installment is paid in advance

For example, 12 months then fully paid in the 9th month, portlet will still show the original installment end date which is the 12th month.

You can find the installment details and status inside the details icon next to Advance field.

Keywords

recurring deductions, installment, recovery, advances, deductions , KBA , LOD-SF-EC-DED , Deductions , LOD-SF-EC-ADV , Advances , How To

Product

SAP SuccessFactors HCM Core all versions