SAP Knowledge Base Article - Public

2792602 - "Not allowed to delete tile" - Custom Tiles

Symptom

While trying to delete an entry in the Custom Tiles app, the error "Not allowed to delete tile <CustomTileID>" is encountered

Environment

SAP S/4HANA Cloud Public Edition

Cause

Due to dependency in Custom Catalog Extensions.

Dependency can be checked using "Extensibility Inventory" App

  1. Go to "Extensibility Inventory".
  2. Search by Custom Tile YY1_XX and check for dependencies.

Resolution

In order to resolve the issue, remove the catalog extension "SAP_XXX_XX" from the Custom Catalog Extensions app.

Can only remove the custom catalog extensions with status Unpublished. 

In order to get the Catalog in "Unpublished" status, need to select it and click on "Revoke" button.

Once the Catalog "SAP_XXX_XX" has become unpublished catalog extensions can be removed from Custom Catalog Extensions App.

See Also

3481119 - Deleting a Custom Application - SAP for Me

Keywords

Custom Tile, Not allowed to delete tile, catalog extensions, business catalog, custom catalog extension, published, unpublished, revoke, remove, check, Delete , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions