SAP Knowledge Base Article - Preview

2792614 - Content Issue when content directs to websites or files outside of iContent

Symptom

When launching content, the content plays just fine in browser and on Android. However, on iOS the content does not play at all. Upon further investigation there is a cookie handling issue that is being seen from the iOS app. This is most commonly seen when content is not fully hosted on the iContent server, and only partially hosted.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions

Keywords

KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

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