2792621 - CMS stops and starts abruptly during update process - Data Services

• Update IPS to the most recent version.
• The upgrade process of IPS will be successful but Tomcat and SIA will not start afterward.
• The ErrorandWarning.log will have the following errors
  Error: " ntservice Error: Service is in pending state, unable to control service, exiting...
  Error: SetSIAStateWithRetry: ControlNTService failed stoppingervice <CMSname> after 5 retries.
  ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)
  *#*_*|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)*_*#*
  ERROR: An unexpected internal error occurred. AddNode - Node update failed. (FWM 23009)"
• Manual execution of Addnode.sh/.bat did not resolve the error.
• No third party processes were found to be blocking or restarting the SIA.

SAP Data Services

KBA , EIM-DS-SVR , Administration/Server , EIM-DS , Data Services , Problem