Symptom
- Update IPS to the most recent version.
- The upgrade process of IPS will be successful but Tomcat and SIA will not start afterward.
- The ErrorandWarning.log will have the following errors
Error: " ntservice Error: Service is in pending state, unable to control service, exiting...
Error: SetSIAStateWithRetry: ControlNTService failed stoppingervice <CMSname> after 5 retries.
ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)
*#*_*|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code 5. (FWM 23025)*_*#*
ERROR: An unexpected internal error occurred. AddNode - Node update failed. (FWM 23009)" - Manual execution of Addnode.sh/.bat did not resolve the error.
- No third party processes were found to be blocking or restarting the SIA.
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Environment
SAP Data Services
Product
SAP Data Services 4.2
Keywords
KBA , EIM-DS-SVR , Administration/Server , EIM-DS , Data Services , Problem
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