SAP Knowledge Base Article - Public

2792667 - Application Error While Creating New Hires - EC

Symptom

  • When creating a new hire, an application error is encountered after compensation information is updated.
  • Unable to create new employees or create a new user profile.
  • Application Error in New Hires the end of the hiring process.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP Successfactors HCM suite

Cause

Employee ID being assigned via the sequence rule is not a unique value in the system and therefore the error.

Resolution

  1. Go to Manage Data > Sequence> Auto generated number > to check the current sequence number.
  2. Check if the current sequence number is being used for an existing employee.
  3. Change the sequence to a new unique number so you can continue hiring without issues.

Autogenerate Emp Id.png

Keywords

sf, success factors, fingerprint 8defe30f-a533-4343-bcd9-9ad08d1a8e7e, newhire, EC , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions