SAP Knowledge Base Article - Public

2792667 - Application Error While Creating New Hires - EC


  • When creating a new hire, an application error is encountered after compensation information is updated.
  • Unable to create new employees or create a new user profile.
  • Application Error in New Hires the end of the hiring process.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • SAP Successfactors HCM suite


Employee ID being assigned via the sequence rule is not a unique value in the system and therefore the error.


  1. Go to Manage Data > Sequence> Auto generated number > to check the current sequence number.
  2. Check if the current sequence number is being used for an existing employee.
  3. Change the sequence to a new unique number so you can continue hiring without issues.

Autogenerate Emp Id.png


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions