Symptom
- When creating a new hire, an application error is encountered after compensation information is updated.
- Unable to create new employees or create a new user profile.
- Application Error in New Hires the end of the hiring process.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP Successfactors HCM suite
Cause
Employee ID being assigned via the sequence rule is not a unique value in the system and therefore the error.
Resolution
- Go to Manage Data > Sequence> Auto generated number > to check the current sequence number.
- Check if the current sequence number is being used for an existing employee.
- Change the sequence to a new unique number so you can continue hiring without issues.
Keywords
sf, success factors, fingerprint 8defe30f-a533-4343-bcd9-9ad08d1a8e7e, newhire, EC , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions